CustomGPT.ai is a no-code platform that builds AI agents from your own documents, websites and help content, with a source link on every answer. Plans start at $99 a month with a 7-day free trial. It suits businesses and teams that need a governed assistant for customers or staff.
CustomGPT.ai connects your content, including PDFs, Office files, websites, helpdesks, YouTube videos, audio and 1,400+ file types, plus integrations such as Google Drive, HubSpot, Notion, WordPress, Shopify, Zendesk, Confluence, Slack, SharePoint and Teams. It builds an agent that answers from that material, links each response to its source, supports 90+ languages and can be embedded as a website widget or used through a RAG API. You can choose among models from OpenAI, Azure OpenAI and Claude through AWS Bedrock. The company says it does not train on your data, is SOC 2 Type 2 and GDPR compliant, and is used by 10,000+ organizations.
| Plan | Price | Includes |
|---|---|---|
| Standard | $99/mo | 10 agents, 1,000 queries a month, 5,000 documents per agent, 3 team members, RAG API |
| Premium | $499/mo | 25 agents, 5,000 queries a month, 20,000 documents per agent, 5 team members, website auto-sync, branding removal |
| Enterprise | Custom | Flexible limits, advanced RBAC, custom SSO, dedicated engineering |
Every plan starts with a 7-day free trial, and yearly billing saves about 10%.
Where it holds up: answers are tied to your own material with a visible source, which makes them easier to check than a general chatbot. The range of data sources and integrations is wide, setup needs no code, and the privacy and compliance claims suit regulated teams.
Where it falls short: the entry price is $99 a month, and Standard's 1,000 queries a month can run out on a busy site, with extra queries at $375 a month per 2,500. Removing branding and auto-syncing website content require Premium. Citations reduce but do not remove wrong answers, so test important topics before launch.
If you only need a small FAQ bot for a low-traffic site, a cheaper chatbot builder may be enough. If your content changes hourly and you are on Standard, the lack of automatic website sync means more manual updates. And if your use is regulated or high-stakes, plan human review of the agent's answers before relying on them.
For website agents, see SiteSpeak AI and ChatNode. For help desk tools, see HelpDesk. Browse the Best AI Tools for Customer Support & Service and Best AI Agents for Small Business Work collections.
How much does CustomGPT.ai cost? Standard is $99 a month and Premium is $499 a month, with custom Enterprise plans and about 10% off for yearly billing.
Is there a free trial? Yes. Every plan starts with a 7-day free trial.
Does it train on my data? The company says it does not train on or share your data, and that answers are grounded in your content with source links.
Which sources can I connect? PDFs, Office documents, websites, helpdesks, YouTube videos, audio and 1,400+ file types, with integrations such as Google Drive, HubSpot, Notion and Zendesk.
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Paul
Founder & Editor, AIFind
Paul is an experienced Human Resources professional with a background in applying technology, data analytics, and workflow optimization to HR management. Outside his corporate HR career, he's a seasoned content creator and digital entrepreneur: he built a YouTube channel to 60,000+ subscribers over 10 years, ran a print-on-demand e-commerce business on platforms like GearBubble, and actively uses AI tools and automation in both his own projects and enterprise work — the hands-on experience behind AIFind's tool research and reviews.
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