
Sales & Marketing
CustomGPT.ai
No-code platform that builds AI agents from your own content, with citations, anti-hallucination controls, and a RAG API
CustomGPT.ai lets businesses build AI agents grounded in their own data without writing code. You connect content such as PDFs, Word and PowerPoint files, websites, helpdesks, YouTube videos, audio, and 1,400+ file types, plus integrations including Google Drive, HubSpot, Notion, WordPress, Shopify, Zendesk, Confluence, Slack, SharePoint, and Teams, and it builds an agent that answers from that material. Every response includes a link to its source, and the company positions the product around anti-hallucination technology, privacy controls, and not training on or sharing your data. You can embed the agent as a widget on your website, deploy it through tools like Slack, use a RAG API, support 90+ languages, and choose among models from OpenAI, Azure OpenAI, and Claude through AWS Bedrock. The company says it is SOC 2 Type 2 and GDPR compliant and used by 10,000+ organizations. Every plan starts with a 7-day free trial; Standard is $99 a month, Premium is $499 a month, and Enterprise is custom. Citing sources reduces but does not remove the need to check answers for accuracy.
- Best for
- Businesses, support teams, and associations that want a no-code AI assistant answering from their own documents and help content, with source citations and governance controls
- Pricing
- 7-day free trial on every plan; Standard $99/mo (10 agents, 1,000 queries a month, 5,000 documents per agent, 3 team members, RAG API); Premium $499/mo (25 agents, 5,000 queries a month, 20,000 documents per agent, 5 team members, website auto-sync, branding removal); Enterprise custom; yearly billing saves 10%; add-ons such as 2,500 extra queries a month for $375
Pros
- Builds an agent from 1,400+ file types, websites, helpdesks, and integrations like Google Drive, HubSpot, Notion, Zendesk, and Confluence
- Every answer links to its source, with anti-hallucination controls, and the company says it does not train on your data
- Widget embedding, RAG API, 90+ languages, and a choice of OpenAI, Azure OpenAI, and Claude models
- 7-day free trial on every plan, with SOC 2 Type 2 and GDPR compliance
Cons
- Starts at $99 a month, which is more than many small-business chatbot tools
- Standard includes 1,000 queries a month and Premium 5,000, and extra queries cost $375 a month per 2,500, so busy deployments add up
- Removing CustomGPT.ai branding and auto-syncing website content require the $499 Premium plan
- Citations reduce hallucinations but do not eliminate them, so test answers on important topics before deploying
Core features
- • No-code AI agents built from your own content
- • 1,400+ supported file types and website, helpdesk, and YouTube sources
- • Integrations with Google Drive, HubSpot, Notion, WordPress, Shopify, Zendesk, Confluence, Slack, SharePoint, Teams
- • Citations and a source link on every response
- • Anti-hallucination and privacy controls, PII anonymizer
- • Website widget, RAG API, and 90+ languages
- • Model selector across OpenAI, Azure OpenAI, and Claude
- • SOC 2 Type 2 and GDPR compliance
Use cases
- 1. Answering customer questions from a help center and documents
- 2. Giving employees an internal assistant over policies and wikis
- 3. Embedding a source-cited AI agent on a website
- 4. Building a RAG backend through the API
- 5. Supporting members or clients of an association
How to use
Start the 7-day trial, create an agent, connect your documents, website, or helpdesk, test its answers and citations, then embed the widget or deploy through an integration or the API.
Pricing plans
Standard
$99/mo
- • 10 agents
- • 1,000 queries a month
- • 5,000 documents per agent
- • 3 team members
- • RAG API access
Premium
$499/mo
- • 25 agents
- • 5,000 queries a month
- • 20,000 documents per agent
- • 5 team members
- • Auto-sync website content
- • Remove branding
Enterprise
Custom
- • Fully flexible limits
- • Advanced RBAC and custom SSO
- • Dedicated solutions engineering
- • Forward-deployed engineers
FAQ
How much does CustomGPT.ai cost?
Standard is $99 a month with 10 agents and 1,000 queries a month, and Premium is $499 a month with 25 agents and 5,000 queries. Enterprise is custom. Yearly billing saves about 10%.
Is there a free trial?
Yes. Every plan starts with a 7-day free trial.
Does it train on my data?
The company says it does not train on or share your data, and that responses are grounded in your content with source links.
Which sources can I connect?
PDFs, Office documents, websites, helpdesks, YouTube videos, audio, and 1,400+ file types, with integrations such as Google Drive, HubSpot, Notion, Zendesk, and Confluence.
Can I white-label it?
Removing the Powered by CustomGPT.ai branding is available on the Premium plan and above.
CustomGPT.ai
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