AIFindSales & Marketing
ChatBot
No-code AI chatbot trained on your website that answers questions, recommends products, and helps close sales 24/7
ChatBot (ChatBot.com) is an AI chatbot builder from the company behind LiveChat and HelpDesk, now sold under the Text brand. You train an AI Agent on your own website, build the chatbot without coding, and put it live in minutes. It answers customer questions, recommends products, shows offers to hesitating shoppers, and handles support across your website, Messenger, WhatsApp, and SMS through Twilio, with human takeover when a conversation needs a person. An AI Copilot gives agents reply suggestions and AI text edits, and the platform includes an inbox with ticketing, workflow automation, proactive campaigns, and analytics on resolutions and sales. Use cases include customer support, sales, marketing, an AI shopping assistant, and order tracking, with integrations for Shopify, WooCommerce, WordPress, Klaviyo, and Slack plus an API and an MCP. It reports 35,000+ brands and offers a free 14-day trial with no credit card.
- Best for
- Ecommerce stores and small and mid-sized businesses that want an AI chatbot trained on their own website to handle support questions and guide shoppers, without writing code
- Pricing
- Free 14-day trial, no credit card required; Essential $19 per user per month billed yearly ($25 billed monthly): 1 AI Agent, 10 AI resolutions a month, AI Copilot, Messenger, WhatsApp, SMS, Shopify; Growth $79 per user per month billed yearly ($99 monthly): 10 AI Agents, 200 AI resolutions a month, team reports, unlimited chat history; Enterprise custom; extra AI resolutions sold in packages of 50
Pros
- Trains an AI Agent on your own website and goes live in minutes with no coding
- Covers website chat, Messenger, WhatsApp, and SMS from one chatbot, with human takeover when needed
- Built for selling as well as support: product recommendations, offers for hesitating shoppers, and Shopify selling
- Free 14-day trial with no credit card, and an API and MCP for developers
Cons
- The $19 Essential plan includes only 10 AI resolutions a month and one AI Agent, so busy sites will move up or buy extra resolution packages
- Priced per user each month, so cost grows with team size, and Growth at $79 per user is a large step up
- It is part of the same company and platform as LiveChat and HelpDesk, so you may be paying for overlapping inbox and ticketing features
Core features
- • AI Agent trained on your website content
- • No-code chatbot builder with a website widget
- • Multichannel support: website chat, Messenger, WhatsApp, and SMS through Twilio
- • Human takeover for conversations the AI should hand off
- • AI Copilot with reply suggestions and AI text edits
- • Inbox with ticketing, workflow automation, and proactive campaigns
- • Shopify selling, product recommendations, and AI shopping assistant
- • Analytics on resolutions and sales
- • API, MCP, and integrations with WooCommerce, WordPress, Klaviyo, and Slack
Use cases
- 1. Answering common customer questions around the clock from your own website content
- 2. Recommending products and offers to shoppers who hesitate in an online store
- 3. Tracking orders and handling returns questions automatically
- 4. Handling support on Messenger, WhatsApp, and SMS with one chatbot
- 5. Handing complex conversations to a human agent with full context
FAQ
Is there a free trial?
Yes. ChatBot offers a free 14-day trial with no credit card required.
Do I need to code?
No. You train the AI Agent on your website and build the chatbot without coding.
Which channels does it support?
Website chat, Messenger, WhatsApp, and SMS through Twilio, with Shopify selling on the Essential plan.
How is it priced?
Essential is $19 per user per month billed yearly, Growth is $79 per user per month billed yearly, and Enterprise is custom. Extra AI resolutions are sold in packages of 50.
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