
Sales & Marketing
Fireflies.ai
AI meeting assistant that records, transcribes, summarizes, and searches your calls, and turns them into tasks, notes, and CRM updates
Fireflies.ai is an AI meeting assistant that joins your calls, records and transcribes them, and produces summaries, action items, and searchable notes. You can invite its notetaker bot to a live meeting, have it auto-join calendar meetings on Zoom, Google Meet, Microsoft Teams, and other platforms, record with a Chrome extension without a bot, use the desktop and mobile apps for in-person talks, or upload audio and video files. It transcribes in 100+ languages with speaker recognition, and the company claims 95% accuracy. AskFred answers questions across your meetings, Live Assist offers suggestions during calls, and conversation intelligence adds talk-time, sentiment, and topic trackers. Beyond note-taking it offers 200+ AI Skills for jobs like follow-up emails and candidate scoring, tasks and contacts views, integrations with CRMs, project management tools, ATS, and Slack, and an MCP server that connects meeting data to AI tools like Claude and ChatGPT. The company states it is SOC 2 Type II and GDPR compliant, never uses customer data for AI training, and offers HIPAA compliance on higher tiers.
- Best for
- Sales, recruiting, customer success, and operations teams that run many calls and want automatic transcripts, summaries, action items, and a searchable record of every conversation
- Pricing
Pros
- Joins Zoom, Google Meet, Microsoft Teams, and other calls automatically, or records without a bot through the Chrome extension, desktop app, and mobile app
- Transcription in 100+ languages with speaker recognition, plus AI summaries, action items, and AskFred to ask questions across past meetings
- Free plan includes unlimited transcription and the core note-taking features, with paid plans from about $10 per seat a month on annual billing
- Integrates with CRMs, project management tools, ATS, and Slack, with an MCP server and API for connecting to AI tools
Cons
- The free plan limits AI summaries and gives only 400 minutes of storage per team and 20 AI credits
- Conversation intelligence, team analytics, and unlimited storage need the Business plan at $19 per seat a month on annual billing
- A notetaker bot that joins calls can be noticed by participants, so you should tell people you are recording and check local consent rules
Core features
- • AI notetaker bot that auto-joins calendar meetings
- • Transcription in 100+ languages with speaker recognition
- • AI summaries, action items, and custom notes
- • AskFred assistant and searchable meeting history
- • Live Assist suggestions during meetings
- • Conversation intelligence: talk-time, sentiment, topic trackers
- • 200+ AI Skills for sales, recruiting, marketing, and more
- • Chrome extension, desktop app, and mobile app
- • Integrations with CRM, project management, ATS, and Slack, plus API and MCP server
Use cases
- 1. Recording and summarizing sales calls and syncing notes to a CRM
- 2. Capturing action items and creating tasks after team meetings
- 3. Searching past customer conversations for a decision or quote
- 4. Transcribing interviews for recruiting or user research
- 5. Transcribing uploaded audio or video files
How to use
Sign up for the free plan, connect your calendar so the Fireflies notetaker can auto-join your meetings (or invite fred@fireflies.ai to a live call), then review the transcript, summary, and action items after each meeting and search or ask AskFred across past conversations.
Pricing plans
Free
$0
- • Unlimited transcription
- • Limited AI summaries
- • 400 minutes of storage per team
- • 20 AI credits
Pro
$10/seat/mo billed annually ($18 monthly)
- • Unlimited AI summaries
- • 8,000 minutes of storage per seat
- • Video recording
- • AI Skills and Voice Agents
Business
$19/seat/mo billed annually ($29 monthly)
- • Unlimited storage
- • Conversation intelligence and team analytics
- • Multi-language mode
- • 30 AI credits
Enterprise
$39/seat/mo, annual only
- • SSO and SCIM
- • HIPAA compliance
- • Audit logs and private storage
- • Dedicated account manager
FAQ
Is Fireflies.ai free?
Yes. The free forever plan includes unlimited transcription, real-time notes, meeting search, AskFred, and the desktop, mobile, and Chrome apps, with limited AI summaries, 400 minutes of storage per team, and 20 AI credits.
How much does Fireflies.ai cost?
On annual billing, Pro is $10 per seat a month, Business is $19 per seat a month, and Enterprise is $39 per seat a month (annual only). Monthly billing is $18 for Pro and $29 for Business.
Which meeting platforms does it support?
It works with Zoom, Google Meet, Microsoft Teams, and more, and can also transcribe uploaded audio and video files and calls from dialers through its API.
Does it record without people knowing?
The notetaker bot joins as a visible participant. You can also record with the Chrome extension without a bot, so tell participants and follow your local recording-consent rules.
Is my data used to train AI?
The company states that your data is never used for AI training or any purpose outside your direct business needs.
Fireflies.ai
Support: support@fireflies.ai
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