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DocsBot

Turns your knowledge base into AI agents that answer customer and team questions and take actions across your tools

AI chatbotknowledge basecustomer supportAI agentslead capture
4.5 / 5Open Site

DocsBot builds AI agents from your own content. You index 38+ source types, including documentation, websites, cloud storage, YouTube videos, and support tickets, and DocsBot creates a chatbot that answers from that material, with scheduled updates to keep it current. The agents can also act: custom action buttons, APIs and webhooks, Stripe billing support actions, booking through Calendly, Cal.com, or TidyCal, lead collection forms, escalation ticket creation, MCP connections, skills you build, validate, and publish, and web search with a Deep Research agent. You can deploy a bot on your website or help center, a dedicated chat page, Slack, Messenger, WhatsApp, or Telegram, or connect it through Zapier, Make, or the API, and a Voice Agents feature reuses the same knowledge for spoken conversations. Typical uses are customer support, pre-sales lead capture, internal knowledge access, and research. Plans are priced by bots, source pages, and monthly AI credits: Free for personal use, Personal at $49 a month, Standard at $149, and Business at $499, with annual plans giving two months free and a 14-day money-back guarantee. The company says it has 75k+ users and 3,000+ businesses. Test answers on sensitive topics and keep a human handoff for support issues the bot cannot resolve.

Best for
Support teams, SaaS and documentation owners, and small businesses that want a knowledge-base chatbot that can also capture leads, create tickets, and take simple actions
Pricing
Free ($0: 1 bot, 50 source pages, 100 monthly AI credits, personal use); Personal $49/mo (1 bot, 5k source pages, 5k credits, 3 actions per bot, MCP, lead forms); Standard $149/mo (3 bots, 15k source pages, 15k credits, skills, escalation tickets, web search); Business $499/mo (10 bots, 100k source pages, 60k credits, unbranded widgets, PII redaction); annual plans give two months free; 14-day money-back guarantee; add-ons such as $49/mo per extra 5k credits

Pros

  • Indexes 38+ source types and can deploy to your website, Slack, WhatsApp, Messenger, Telegram, or through Zapier, Make, and an API
  • Agents can take action through buttons, APIs, webhooks, Stripe billing actions, booking tools, and MCP connections, not just answer questions
  • Lead collection, escalation tickets, and conversation and sentiment analytics on higher plans
  • Free plan with no card, a 14-day money-back guarantee, and two months free on annual billing

Cons

  • The Personal plan allows only 1 bot, 5k source pages, and 5k monthly AI credits, and many actions and analytics need Standard at $149 a month
  • Larger models and actions use more than 1 credit per message, so heavy use can need credit add-ons at $49 per 5k
  • Unbranded chat widgets, PII redaction, and rate limiting require the $499 Business plan
  • Chatbots can give wrong answers, so test sensitive topics and provide a human handoff for support issues

Core features

  • • AI agents trained on 38+ content sources
  • • Actions: buttons, APIs, webhooks, Stripe billing support, booking tools
  • • Remote MCP connections and skills
  • • Lead collection forms and escalation ticket creation
  • • Web search and Deep Research agent
  • • Deployment on websites, Slack, Messenger, WhatsApp, and Telegram
  • • Voice Agents using the same knowledge
  • • Conversation, question, and sentiment analytics
  • • Zapier, Make, and API integrations

Use cases

  1. 1. Answering support questions from documentation 24/7
  2. 2. Capturing and qualifying leads on a pricing page
  3. 3. Giving employees instant answers from internal documents
  4. 4. Creating support tickets when the bot cannot resolve an issue
  5. 5. Researching a document library with cited answers

How to use

Create a free bot, add your source content, test and refine its answers, add actions or lead forms if you need them, then embed it on your site or connect it to Slack, WhatsApp, or Zapier. Keep a human handoff for issues it cannot resolve.

Pricing plans

Free

$0

  • • 1 DocsBot
  • • 50 source pages
  • • 100 monthly AI credits
  • • Personal use

Personal

$49/mo

  • • 1 bot
  • • 5k source pages
  • • 5k monthly AI credits
  • • 3 actions per bot
  • • MCP connections and lead forms

Standard

$149/mo

  • • 3 bots
  • • 15k source pages
  • • 15k monthly AI credits
  • • Skills and escalation tickets
  • • Web search and conversation analytics

Business

$499/mo

  • • 10 bots
  • • 100k source pages
  • • 60k monthly AI credits
  • • Unbranded widgets
  • • PII redaction and sentiment analysis

FAQ

How much does DocsBot cost?

Free for personal use, Personal at $49 a month, Standard at $149, and Business at $499, with Enterprise on request. Annual plans give two months free and there is a 14-day money-back guarantee.

What can I train it on?

38+ source types, including documentation, websites, cloud storage, YouTube videos, and support tickets, with scheduled updates.

Can it take actions?

Yes. It supports custom action buttons, APIs and webhooks, Stripe billing actions, booking tools, escalation tickets, and MCP connections, depending on plan.

Where can I deploy it?

On your website or help center, a dedicated chat page, Slack, Messenger, WhatsApp, and Telegram, or through Zapier, Make, and the API.

What are AI credits?

A monthly allowance that starts at 1 credit per message and uses more for larger models and AI actions. Extra credits cost $49 per 5k.

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