Sales & Marketing
Quickchat AI
AI support and sales agent that resolves conversations by taking real actions, not just replying, with full source traceability
Quickchat AI builds custom AI Agents that ground their answers in your own docs and take real actions through APIs (looking up orders, issuing refunds, creating tickets) rather than just generating replies. Agents deploy across your website widget, WhatsApp, Slack, and helpdesks like Zendesk, Intercom, Freshdesk, and HubSpot, with human handoff that preserves full conversation context. A standout feature is full traceability: every resolved conversation shows the exact knowledge sources, reasoning steps, and API actions behind the answer, so teams can audit decisions instead of guessing. The company claims over 80% resolution rates versus a roughly 70% industry average, and enterprise pricing is billed per resolved conversation rather than a flat seat fee.
- Best for
- Support, sales, and ecommerce teams that want an AI agent to actually resolve conversations (with real API actions) and be able to audit exactly why it gave each answer
- Pricing
- Free plan available (personal/non-commercial, 50 AI credits/month); paid plans from $9/mo (Starter) up to $999/mo (Business, 30,000 credits/month); Enterprise billed per resolution from $0.50, minimum 2,000 resolutions/month; annual billing saves 17%
Core features
- • AI Agent grounded in your docs, files, and URLs (auto-refreshing knowledge base)
- • AI Actions: connect Stripe, Shopify, and custom APIs to take real actions
- • Full traceability: sources, reasoning, and actions behind every answer
- • Deploys to website widget, WhatsApp, Slack, and helpdesk integrations
- • Human handoff with full conversation context preserved
- • Conversation analytics: sentiment, topics, CSAT, AI-generated insights
- • Shared inbox to manage and take over live AI conversations
- • Quickchat MCP to manage the AI Agent from Claude or ChatGPT
Use cases
- 1. Automatically resolving repetitive customer support requests (refunds, order status)
- 2. Qualifying sales leads and guiding prospects through a buying journey
- 3. Answering internal HR questions (leave balance, onboarding docs)
- 4. Auditing why an AI gave a specific answer using source-linked reasoning
How to use
Describe your AI Agent's personality and guidelines, import your docs/files/URLs as a knowledge base, connect AI Actions to Stripe, Shopify, or your own APIs, then deploy to your website, WhatsApp, or helpdesk. Use the inbox to monitor live conversations and take over when needed, and review the "Why AI said that" trace to audit any answer.
Pricing plans
Free
$0/mo
- • Personal, non-commercial use only
- • 50 AI credits/month, 50 Knowledge Base articles
- • 1 user license
- • Standard AI model, all integrations
Starter
$9/mo
- • Commercial use allowed
- • 150 AI credits/month, 100 Knowledge Base articles
- • Advanced AI models, auto-refresh URLs
- • Voice input
Essential
$99/mo
- • 3,000 AI credits/month
- • 500 Knowledge Base articles
- • Everything in Basic
Professional
$299/mo
- • 3 user licenses
- • 9,000 AI credits/month, 1,000 Knowledge Base articles
- • Hide Quickchat AI branding
Business
$999/mo
- • 10 user licenses
- • 30,000 AI credits/month, 2,000 Knowledge Base articles
- • API access, export conversations
Enterprise
From $0.50/resolution (min. 2,000 resolutions/month)
- • Custom user licenses & implementation
- • Custom AI Actions and Knowledge Base sources
- • Dedicated account manager & priority support
FAQ
Is Quickchat AI free to use?
Yes, the Free plan is available for personal, non-commercial use with 50 AI credits/month. Commercial use requires a paid plan starting at $9/mo.
How much does Quickchat AI cost for a business?
Paid plans run $9 to $999/month depending on credits, users, and features. Enterprise customers are billed per resolved conversation starting at $0.50, with a 2,000-resolution monthly minimum.
Can Quickchat AI take actions, not just answer questions?
Yes — AI Actions connect to Stripe, Shopify, and custom APIs, so the agent can do things like look up an order or issue a refund directly inside the conversation.
Where it holds up
- Every resolved conversation is auditable — shows the exact knowledge sources, reasoning, and API actions behind each AI answer, not a black box
- AI Actions connect to Stripe, Shopify, and custom APIs so the agent can look up orders or issue refunds, not just answer questions
- Enterprise pricing is pay-per-resolution (only billed for conversations the AI actually resolves), claimed 50-75% cheaper per resolution than Intercom Fin and Agentforce
Where it falls short
- Free plan is personal/non-commercial only — any business use requires at least the $9/mo Starter plan
- AI credits are shared across all messages and scale by model choice, so heavy use of advanced models can burn through a plan's monthly allowance fast
- API access, conversation export, and hidden branding are reserved for the $299/mo and $999/mo tiers, not available on lower plans
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