AIFind
Business & Operations
Ellie
AI email assistant that drafts replies in your voice inside Gmail and Outlook while you sleep
Ellie connects to your Gmail or Outlook and has replies already drafted in your drafts folder by the time you open your inbox. It reads your sent mail to learn your tone, sign-offs, and phrasing, then writes each draft in the same thread so you only skim, tweak a word, and send. You define categories in plain sentences (for example, anything asking us to pay or renew), and each category decides which emails get drafted, which become tasks with due dates, and which are left alone. Each category can also have its own reply voice, such as brisk for invoices and warm for sales enquiries. For business use, Ellie can be pointed at your website and help center as a knowledge base that re-indexes weekly, and it can pull live facts such as a renewal date or plan tier from a connected CRM, order system, or helpdesk when drafting a reply. Ellie states that it does not store your email or train general models on it, and it reports 2.3M replies drafted and 9,000+ Chrome installs.
- Best for
- Founders, consultants, and small teams who spend a large part of the day answering similar emails and want drafts waiting in Gmail or Outlook instead of writing each reply from scratch
- Pricing
- 7-day free trial, no credit card required; Casual $19/mo (Chrome extension, 25 replies a day); Business $39/mo (direct integration, 100 replies a day, auto-draft and auto-categorise, 3 seats); Professional $79/mo (unlimited replies a day, 5 seats, 3 connected accounts per user, priority support); a discount applies to the first 3 months
Pros
- Drafts show up inside your existing Gmail or Outlook thread, so there is no new app or workflow to learn
- Learns your own tone and sign-offs from your sent mail, and custom categories can each use a different reply voice
- Can use your website, help docs, and live CRM or order data so replies include the right facts, with the source field cited so you can verify before sending
- 7-day free trial with no credit card required
Cons
- No permanent free plan, only a 7-day trial before paid billing at $19/mo and up
- Auto-draft, auto-categorise, and direct integration are limited to the $39/mo Business plan and above, while the $19/mo plan works through the Chrome extension with 25 replies a day
- Drafts still need a human skim before sending, and quality depends on how much sent mail it can learn your voice from
Core features
- • Overnight AI drafts waiting in your Gmail or Outlook drafts folder
- • Learns your writing voice from your sent mail
- • Custom categories defined in plain sentences that control drafting, tasks, and what is left alone
- • Per-category reply voices (for example finance, sales, support)
- • Knowledge base built from your website and help center, re-indexed weekly
- • Live lookups from a connected CRM, order system, helpdesk, or billing tool
- • Auto-draft and auto-categorise on higher plans
- • Team sharing and multiple connected accounts on Business and Professional
- • Available in several languages including English, French, Spanish, and German
Use cases
- 1. Clearing a morning inbox by skimming ready-made drafts instead of writing replies
- 2. Answering repetitive sales enquiries and customer questions in a consistent brand voice
- 3. Replying to renewal or billing emails with details pulled from a CRM
- 4. Keeping newsletters and bulk mail out of the drafting queue while turning action emails into tasks
- 5. Small teams sharing an inbox workflow without learning a new tool
FAQ
Does Ellie work with Gmail and Outlook?
Yes. Ellie works with both, and drafts appear in the same thread inside your normal Gmail or Outlook.
Is there a free trial?
Yes. There is a 7-day free trial with no credit card required, then paid plans start at $19/month.
Does Ellie store my email or train on it?
Ellie states that it reads threads to draft replies but does not store your email or train general models on it.
Can Ellie use my company information in replies?
Yes. You can point it at your website and help center as a knowledge base, and connect a CRM, order system, or helpdesk so it can pull live details into a draft.
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